Privacy policy
At Veloura Nestzz Fashion, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when you visit our website, create an account, or place an order.
Information We Collect
We may collect the following information:
* Full name
* Email address
* Phone number
* Billing and shipping address
* Payment details (processed securely through trusted payment providers)
* Order history and transaction details
* Customer account login information
* Device information, browser type, IP address, and website usage data
How We Use Your Information
We use your information to:
* Process and deliver your orders
* Manage your customer account
* Provide customer support
* Send order confirmations and delivery updates
* Improve our products, services, and website
* Prevent fraud and maintain website security
* Comply with applicable legal requirements
Sharing Your Information
We value your privacy and do not sell, rent, or trade your personal information.
Your information may be shared only with trusted third-party service providers when necessary to:
* Process secure payments
* Deliver your orders
* Provide customer support
* Comply with legal obligations
These service providers are required to protect your information and use it only for the services they provide.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and enhance website performance. You can manage or disable cookies through your browser settings at any time.
Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to use commercially acceptable methods to protect your information, no method of transmission over the internet is completely secure.
Data Retention
We retain your personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and maintain business records.
Your Rights
Depending on applicable laws, you may have the right to:
* Access your personal information
* Request correction of inaccurate information
* Request deletion of your personal information, where legally permitted
* Contact us regarding any privacy-related concerns
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Last Updated” date.
Contact Us
If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us.
Veloura Nestzz Fashion
Email: info@velouranestzztrading.com